Important Conditions of Using SuperCheckup.com.au


Privacy

SuperCheckup.com.au is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including the web form on our website, our mailing list form, our emails to and from you and any other way you may transmit your information to us.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•           For the primary purpose for which it was obtained

•           For a secondary purpose that is directly related to the primary purpose

•           With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

This includes any superannuation funds or insurance providers that you we contact on your behalf.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•           Third parties where you consent to the use or disclosure; and

•           Where required or authorised by law.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

SuperCheckup.com.au will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

 

PO BOX 1626, Milton LPO Q 4064

super@supercheckup.com.au


Financial Advice

The information in this website and the links provided are for general information only and should not be taken as constituting professional advice from the website owner - the SuperCheckup.com.au

SuperCheckup.com.au is not a financial adviser. You should consider seeking independent legal, financial, taxation or other advice to check how the website information relates to your unique circumstances.

SuperCheckup.com.au is not liable for any loss caused, whether due to negligence or otherwise arising from the use of, or reliance on, the information provided directly or indirectly, by use of this website.


Terms and Conditions

By using our website in any way, including our webforms, corresponding via email or phone, receiving our emails, signing the authority provided or by any other reasonable way, you agree and have instructed us to;

  1. Compile and store your personal information

  2. Send your completed and signed authority and ID to your super and insurance providers for the purpose of collecting your information. This includes sending via post, email, fax or in person.

  3. Collect and store your personal information either electronically or hard copy.

  4. Disclose your personal information to yourself only, or to someone else you nominate in writing.

  5. Send you emails/text’s/regular mail and updates periodically, of corse also affording you the opportunity to also unsubscribe from updates.

This website with URL address supercheckup.com.au is owned and operated by Property Projects Holdings Pty Ltd (71 610 252 821). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Property Projects Holdings Pty Ltd’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘Property Projects Holdings Pty Ltd’ or ‘us’ or ‘our’ or ‘we’ refers to Property Projects Holdings Pty Ltd, the owner of the website, whose registered office is 71 610 252 821, Queensland. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

  1. The content of this website is for your general information and use only. It is subject to change without prior notice.

  2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: full name, dob, email, phone number, current and previous addresses, your id documents, your signature.

  3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  6. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

  7. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

  8. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

  9. Your use of this website and any dispute arising out of your use of it is subject to the laws of Queensland.

  10. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

  11. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.

  12. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

  13. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

  14. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

  15. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Complaints

Should you have a query or concern regarding this website, its functionality, the service you have received or anything similar.

Feel free to get in contact at;

super@supercheckup.com.au


Your Data

We do not disclose your personal information to any other companies other than those instructed by yourself.

Due to the nature of this service, your personal information will be sent to your existing super and insurance providers in order to complete due diligence and provide our service.

We will only send you emails that directly relate to our business with you on this site or that are from the team members listed clearly on our website.


Lost Super Search

We do not disclose your personal information to any other companies other than those instructed by yourself.

To complete a lost super search, we may need to disclose your information to the ATO on your behalf and/or transmit your data on your behalf with the ATO to complete this check. We may do this electronically or via phone or email.

This search tells SuperCheckup.com.au if you have;

- Active Super Accounts

- Lost Super Accounts

- ATO Held Super

- Lost Money

- If your funds have insurance (yes/no)

This is a once off service where we do this on your behalf, free of cost.